In case your iPhone 11 isn’t responding to touches, it is likely to be eligible for a free repair from Apple. The corporate has launched a substitute program for iPhone 11 shows that cease responding to touches “attributable to a problem with the show module.” Apple says that “a small proportion of iPhone 11 shows” are affected.
Units affected by the difficulty had been manufactured between November 2019 and Could 2020, Apple mentioned, which means not each telephone is affected. For those who’re seeing the difficulty in your iPhone 11, you may test to see in case your telephone is eligible for this system by plugging its serial quantity right into a field on Apple’s website for the replacement program.
In case your telephone is eligible for substitute, you could find one in every of Apple’s licensed service suppliers to assist, make an appointment at an Apple retail retailer, or contact Apple assist to rearrange for a mail in. And Apple says that affected telephones are lined for 2 years from the day you got it, so if the difficulty comes up for you someday in that two-year window, you’re nonetheless eligible for a free substitute.