Fb says some customers had been logged out of their accounts unexpectedly Friday as a result of a “configuration change,” and the problem has been mounted as of Saturday morning.
“On January 22, a configuration change prompted some individuals to be logged out of their Fb accounts. We investigated the problem and glued it for everybody earlier at this time. We’re sorry for the inconvenience,” a Fb firm spokesperson mentioned in an e-mail to The Verge.
So Fb, heard it was a “configuration change”.
to the engineers who mounted the problem and patiently tried to clarify the trigger to us to no avail. https://t.co/AUARhCZ7W2
— Fb App (@facebookapp) January 23, 2021
The issues started late Friday ET, with customers on the r/Fb Reddit board reporting they were receiving “sign in” prompts from their Fb apps, however they’d not signed out.
Engadget found that iPhone users appeared most affected by the log-out difficulty, noting that customers of Fb’s iOS app had been having issue logging again into their accounts when utilizing two-factor authentication. Most had been capable of log again in, however the authentication codes wanted had been taking a very long time to achieve customers.