WhatsApp is using Status messages—its version of Stories— to try to reassure users about privacy

Fb-owned messaging app WhatsApp has began posting Status messages to customers about its “dedication to your privateness.” The in-app messages have been showing for members of The Verge employees within the US and UK on Saturday, and a few customers reported the Standing messages — WhatsApp’s model of Snapchat Tales or Twitter Fleets—have been showing in India for some time now.

“There’s been numerous misinformation and confusion round our current replace and we need to assist everybody perceive the information behind how WhatsApp protects folks’s privateness and safety,” a WhatsApp spokesperson mentioned in an electronic mail to The Verge. “Going ahead, we’re going to offer updates to folks within the Standing tab so folks hear from WhatsApp instantly. Our first replace reaffirms that WhatsApp can not see your private messages, and neither can Fb, as a result of they’re protected by end-to-end encryption.”

The messages learn “One factor that isn’t new is our dedication to your privateness,” and a reminder that “WhatsApp can’t learn or hearken to your private conversations as they’re end-to-end encrypted.”

WhatsApp provides Standing updates about its privateness coverage

The messages are a part of a larger effort from WhatsApp to dispel misperceptions about an upcoming replace to its privateness coverage. The replace is supposed to clarify how companies that use WhatsApp for customer support might retailer logs of their chats on Fb’s servers. WhatsApp previewed the changes to enterprise chats in November. Given Fb’s historical past of privateness blunders, nevertheless, customers misinterpreted the adjustments to the privateness coverage to imply WhatsApp would require sharing delicate profile data with Fb.

The corporate posted an FAQ page concerning the adjustments, and has pushed back the date the replace will take impact from February to Could. It issued an announcement earlier this month addressing the confusion to reiterate what the brand new privateness coverage would cowl:

The replace doesn’t change WhatsApp’s information sharing practices with Fb and doesn’t impression how folks talk privately with buddies or household wherever they’re on the planet. WhatsApp stays deeply dedicated to defending folks’s privateness. We’re speaking instantly with customers by way of WhatsApp about these adjustments so that they have time to assessment the brand new coverage over the course of the subsequent month

Amid the following confusion, rival messaging apps Signal and Telegram have each just lately seen a surge in new customers. Telegram mentioned final week it’s added the flexibility for customers to import their chat history from WhatsApp. And Signal has added new mainstream chat options like animated stickers and wallpapers to its app.

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