Funding app Robinhood has plummeted again all the way down to a one-star ranking on Google Play, due to a flood of 1000’s of recent unfavourable critiques.
The newest low ranking comes simply days after Google salvaged the app’s rating by eradicating practically 100,000 critiques, following a flood of unfavourable scores after the Robinhood blocked purchases of popular stocks from Reddit’s /r/WallStreetBets like GameStop or AMC final week. Google confirmed to The Verge on the time that it was actively eradicating unfavourable critiques on the app.
The evaluation rollercoaster for Robinhood’s ranking has been practically as up-and-down as GameStop’s inventory value. When customers started to evaluation bomb the app final Thursday, Robinhood reached a one-star ranking with practically 275,000 critiques. Google then eliminated practically 100,000 of these critiques, placing the app again at a four-star common with roughly 180,000 critiques. However as of the publication of this text, Robinhood has returned to a brand new excessive of virtually 305,000 critiques, together with a 1.1-star ranking.
Google’s Play Retailer insurance policies do explicitly ban reviews which are supposed to “manipulate the ranking” of an app; the corporate had beforehand eliminated earlier Robinhood critiques as a result of it felt that they violated that coverage.
A Google spokesperson did affirm to The Verge that the present critiques — which weren’t those deleted in final week’s purge — are compliant to Google’s insurance policies, and gained’t be eliminated.
In an announcement to The Verge, Google commented that “Google Play’s app evaluation methods are designed to offer a real and reliable view of an app’s consumer expertise, and we take motion on any inauthentic or coordinated exercise geared toward artificially elevating or reducing an app’s total rating. To be clear, this isn’t completed to defend an app from unfavourable critiques, however to assist defend app builders from issues like coordinated evaluation bombing and to safeguard our methods from being artificially manipulated.”
The low evaluation ranking is one which’s distinctive to Google’s Play Retailer, not less than for now. The iOS model of Robinhood nonetheless boasts a 4.0-star ranking on Apple’s storefront, though there was an uptick of unfavourable critiques up to now few days for that model of the app, too.