Mercedes recalling more than 1 million vehicles over emergency-call tech issue

Mercedes-Benz USA is recalling 1.29 million autos due to a failure in its eCall software which can not present a automobile’s right location to emergency responders after a crash, Car and Driver reported.

The recall covers autos offered from mannequin years 2016 to 2021 and consists of CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class autos, according to the Nationwide Freeway Site visitors Security Administration.

The automaker said it was unaware of any cases of fabric damages or private accidents which have resulted from the difficulty, and plans to supply a free software program replace to be put in over the air or at dealerships. The recall will start April sixth.

Mercedes-Benz stated “a short lived collapse of the communication module’s energy provide brought on by a crash may result in the automobile’s place throughout a possible emergency name being incorrect.” Nonetheless, “different features of the automated and handbook emergency name operate stay absolutely operational,” the corporate added.

Reuters reported that in 2019, Mercedes-Benz in Europe investigated an incident the place the automated eCall system supplied an incorrect place for its automobile. The corporate discovered different conditions the place an incorrect automobile place was relayed.

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