A software update has caused some Roombas to misbehave, and iRobot is working on a fix.


iRobot, maker of the robotic Roomba vacuums, has confirmed to The Verge {that a} software program replace has been inflicting points for some customers of its i7 and s9 robots and that it’s engaged on one other one to forestall future points. The catch? It could be a bit earlier than issues get sorted out, with iRobot anticipating the replace to roll out “over the subsequent a number of weeks.”

Based on customers on Reddit and Twitter, the current 3.12.8 firmware replace has been inflicting navigation points. One consumer described their robotic cleaner as acting “drunk” after the update: spinning itself around and bumping into furniture, cleansing in unusual patterns, getting caught in an empty space, and never having the ability to make it house to the dock. What’s extra, another customers are reporting that the surroundings maps their Roombas made had been worn out by the replace.

The severity of the problems ranges from Roombas now taking longer to wash the home to not having the ability to make it again to its charging station and thus barely working in any respect. And whereas iRobot has been working with affected prospects to roll again the replace, some are reporting that they’re still experiencing issues. It’s doable they’ll have to attend till the brand new software program replace rolls out for the vacuums to start out working correctly once more.

One Reddit consumer took a time-lapse of their Roomba with the replace, because it struggled and eventually didn’t make it house to its base station. The video reveals the habits described by many different posters on the Roomba Reddit and on Twitter as well. One poster detailed their support experience, saying that they had waited two and a half weeks for the software program replace rolled again on their Roomba, and it nonetheless hadn’t occurred.





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